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How gamdom Handles Your Personal Data

At gamdom, we take the privacy of your account data seriously — from the moment you register to every deposit you make via UPI, Paytm or PhonePe.

Data You ControlSecure Storage PracticesClear Retention PeriodsYour Right to Request AccessIndia-Compliant Approach

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What This Privacy Policy Covers

gamdom Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data gamdom processes when you create an account, make a deposit using UPI, Paytm or PhonePe, browse our lobby or contact our support team. The scope includes data collected through our website at gamdom.cyou, our mobile experience and any communication

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channels you use to reach us. Access to our platform depends on local law and is available where local law permits. We process your data under the legal bases of contractual necessity, legitimate interest and, where required, your explicit consent. We do not sell your personal
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data to third parties. Any sharing with payment processors such as UPI networks, Paytm or PhonePe is strictly for completing your transaction and is governed by binding data-processing agreements.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is handled, want to request a copy of what we hold or need to raise a concern, our privacy team is available through…

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy inbox at gamdom.cyou. Include your registered account email so we can verify your identity before acting on the request.

Live Chat Support Open the live chat window on gamdom.cyou and ask to be connected to the privacy support queue. Available around the clock, our agents can log your request and escalate it to the data team on your behalf.

Account Settings Portal Log in to your account on gamdom.cyou and head to the Privacy section under Settings. From there you can download a copy of your stored data or submit a deletion request without contacting support directly.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We have built our data handling around six concrete practices — each one designed to give you clarity over what happens to your information, from the moment it enters our system to…

Encrypted Data Storage

All personal data — including your name, contact details and payment method identifiers linked to UPI or Paytm — is stored with AES-256 encryption at rest and TLS 1.3 in transit. No plaintext personal records are held on publicly accessible servers.

Cookie Policy and Controls

We use strictly necessary cookies to keep your session active and analytics cookies to understand how the lobby is navigated. You can review and withdraw consent for non-essential cookies at any time through the cookie preference centre on gamdom.cyou.

Account Security Measures

Two-factor authentication is available on every account and strongly encouraged. Login attempts are rate-limited and monitored for unusual patterns. If we detect access from an unrecognised device or region, we flag it and may temporarily lock the account pending your confirmation.

Data Retention Schedule

We retain account data for as long as your account is active and for a defined period afterwards in line with our legal obligations. Transaction records tied to UPI, Paytm and PhonePe payments are held for the period required by applicable financial regulation, after which they are securely deleted.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account at any time. If any field — name, address, contact number — is incorrect, you can update it directly from your account settings or by contacting our privacy team via email or live chat.

Third-Party Data Sharing Limits

We share personal data only with service providers that are strictly necessary for operating your account — payment processors for UPI, Paytm and PhonePe transactions, identity verification partners and fraud-prevention services. Each partner is bound by a data-processing agreement aligned with our privacy standards.

Common Questions About Your Data on gamdom

Below are the questions our privacy team hears most often from account holders in India. If your question is not covered here, reach out directly via the contact paths listed above — we respond to all data queries in plain language, without legal jargon.

We collect the details you provide at registration — name, email address, date of birth and contact number — along with device identifiers, IP address and payment method details such as your UPI handle or Paytm-linked number used for deposits and withdrawals.

Log in to gamdom.cyou, go to Settings and select the Privacy tab, then choose 'Download My Data'. Alternatively, email our privacy team with your registered email address and we will prepare a structured export within 30 days of verifying your identity.

Yes. Submit a deletion request through your account settings or by emailing our privacy team. We will remove your data from active systems, subject to any legal retention obligations on transaction records tied to UPI, Paytm or PhonePe payments.

Only with partners needed to operate your account: payment processors for UPI, Paytm and PhonePe transactions, identity verification providers and fraud-prevention services. We do not sell personal data and do not share it for advertising purposes outside our platform.

We retain identity and transaction data for the period required by applicable financial and anti-money-laundering regulations. Once that retention period expires, your data is securely deleted from our systems and backups in line with our internal deletion schedule.

We use session cookies for login continuity, analytics cookies to understand lobby navigation patterns and preference cookies to remember your settings. You can manage or withdraw consent for non-essential cookies at any time via the cookie preference centre on gamdom.cyou.

Start by emailing our privacy team or using the live chat channel on gamdom.cyou. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction where local law permits.

How gamdom Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Account Data

Encrypted Data Storage

Cookie Policy and Controls

Account Security Measures

Data Retention Schedule

Your Right to Access and Correct

Third-Party Data Sharing Limits

Common Questions About Your Data on gamdom

01 What personal data does gamdom collect when I open an account?

02 How do I request a copy of all data gamdom holds about me?

03 Can I ask gamdom to delete my personal data?

04 Does gamdom share my data with third parties?

05 How long does gamdom keep my account data after I close my account?

06 What cookies does gamdom use and how do I manage them?

07 Who do I contact if I have a complaint about how gamdom handles my data?

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